We offer the following information architecture and user experience services:

Use Case Scenarios
How many times have you visited a web site and discovered that nobody has given the slightest thought to how you might use the site? more ->

Content Audits
Content is usually inexpensive and easy to put online and brings repeat users. So why not put up a lot of it? Unfortunately, lots of sites get a little out of control with their content and suddenly users can't find anything... more ->

User Experience Audits
Most people have experienced an "I want to strangle the person who built this web site" moment. Make sure it doesn't happen on your web site. In conducting a User Experience audit we'll review your site's functional elements and develop high-level recommendations for creating a better, more usable experience. So people don't want to strangle us.

Information Architecture Evaluations
We will review your site as well as the site goals and site metrics to create a detailed recommendation for areas of improvement within the site Information Architecture.

Site Schematics -- Wireframes and Site Maps
The heart and soul of information architecture. Wireframes and Site Maps detail out the information architecture for your new site -- which elements go where? How does that Contact Us page really work? Designers love to work off of them because the detailed schematics give them more time to think about design since they're not worried about how people are going to be using the thing; tech teams dream of great wireframes that let them code quickly and easily.

Usability Testing
Once all of that fabulous IA work has been completed, the big question is always: will it work? We will design usability testing to help figure out exactly what users think about the new site, how usable it is, and where there is room for improvement. Usability testing can be conducted using everything from paper prototyping to testing on fully functional live sites.